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Service

Service

Q: How to select the site for the outdoor playground or indoor playground?

A: While you are looking for a new site for the playground, please do remember that the less obstacle the better. Especially for the indoor playground. Less Pillars is better. The height for the area should be at least 2.8m.

Q: What shall I provide if I would like to build an amusement park for indoor?

A: A professional CAD drawing for the site from the construction company is highly appreciated. If you do not have the CAD drawing, please tell us the exact length, width of the area. The most important is to tell us the height. Meanwhile, if you have your own requirement. Please tell us.

Q: What is your Guarantee for the products?

A: For Steel part, we provide two year warranty. Plastic part, Two year warranty.

Q: How to install the Equipment?

A: Shuren Amusement Equipment Co., Ltd would provide professional installation guide for customers.

Q: How much does it cost to ask your company’s workers to help us for the installation?

A: You need to pay the following: 1. Visa fees 2. Round-trip ticket 3. Accommodation fees 4. Daily food while staying in your country 5. Salary 100 USD person per day.

Q: What is the lead time?

A: It depends, if the equipment is small, we need around 7-10 days to produce it. If it is large equipment, we may need 30 days or more.

Q: How to get a quote for the indoor playground or outdoor playground?

A: After you confirm that the designs from us are OK, we will make quotation to you according to the design.

Q: Is the design free?

A: Yes, we have professional designers to make designs like indoor playground, outdoor playground, trampoline park, millions ball pool, EPP building blocks castle etc.

Q: How long can I get a finished design?

A: If you provide all the needed information of your site. We need 2-5 days to finish the designs for you. But if it is peak season, we may need more time for it.

Q: What is your payment terms?

A: We accept T/T.

Q: How can I know the freight?

A: As you know for the amusement toys, it is large items, usually we will send by sea. Please tell us the sea port at your end, we can check the sea freight for you. If you have your own shipping agent, you can check with them directly.

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